Careers
Thank you for considering us as a choice for your career. Read more below to see what positions are available.
About Farmington Hills, MI
You will surely enjoy the quaint downtown setting in Farmington with local shops, farmers’ markets in the summer, and a center square ice rink in the winter.
Farmington Hills is rated as one of the safest cities in the United States. That, combined with numerous parks and lakes, makes this a great place to raise a family.
Positions Available
Do you want a career doing what you love working with animals? Browse our open positions at Advanced Veterinary Medical Center.
Veterinary Technician
We strive to provide excellent client/patient service and will always be available when you need us. We endeavor to improve and extend your lifelong relationships with your pets through close involvement in their care and development.
We offer a full range of veterinary medical services with the highest standards of care:
- Wellness Plans including all routine services (vaccinations, diagnostic testing, and preventative care) for all stages of your pet’s life
- Soft tissue and orthopedic surgery, including affordable spay and neuter programs
- Full-service pet dentistry from routine cleanings to oral surgery
- In-house diagnostic testing, a full-service pharmacy, and veterinary therapeutic diets to treat a wide variety of medical conditions
- Doctor-recommended ancillary services for behavior counseling, training, and other concerns
Position Purpose
The Credentialed Veterinary Technician performs a critical role in providing high quality care for patients. Credentialed Technicians are key partners to the veterinarians, providing the appropriate support to ensure each client interaction and procedure is seamless and successful. Credentialed Technicians apply their professional skills in anesthesia, surgery, dentistry, laboratory testing, patient nursing, and client education. Deal breaker skills: phlebotomy, restraint, anesthesia monitoring, lab skills, and digital record keeping. Preferred skills: Fear Free handling
Hours of operation: Mon – Fri: 9 AM to 12:30 PM & 1:30 PM to 5 PM
Pay range: $19.50 – $22 DOE
CVT preferred.
Competencies
- Patience & Compassion: Remaining professional while still making teammates, clients, and patients feel as comfortable as possible regardless of the situation or challenges presented. Responding quickly and calmly to crisis while maintaining a high standard of patient care.
- Collaboration & Teamwork: Carefully coordinating actions with veterinarians and practice team members. Providing feedback appropriately and in a timely manner. Quickly incorporating feedback to ensure positive results. Sharing ideas and being open to other’s ideas.
- Communicating: Conveying instructions to clients and teammates to ensure successful patient care.
- Active Listening: Following the instructions of veterinarians and sometimes patient owners. Picking up on the needs of veterinarians and teammates based on prior experiences and feedback.
- Organization Skills: Clear tracking of lab specimens, medications, patient instructions, workflow, and other job-related items while managing multiple patients and clients.
- Client Satisfaction: Ensuring all activities and interactions result in the highest level of client satisfaction.
Essential Responsibilities
- Assist veterinarians in the practice of veterinary medicine and surgery and other tasks as needed.
- Assist veterinarians in outpatient exams by taking histories, vital signs, and weights, as well as providing client education.
- Prepare patients for surgery and monitor vital signs of the patient during surgery.
- Obtain blood, stool, and other samples; perform in-hospital laboratory testing and prepare specimens for outside laboratories.
- Take, develop, and maintain radiographs following proper safety procedures.
- Provide basic animal handling and restrain animals during exams.
- Administer and monitor medications, anesthesia, vaccines, and treatments at the discretion of the veterinarian.
- Clean and straighten exam rooms, treatment, and lab areas; restock exam rooms with supplies. Assist other team members to keep the public areas of the practice clean; clean and maintain all medical equipment.
- Demonstrate warmth, courtesy and professionalism in all interactions with clients; exercise compassion and care in all interactions with patients.
- Communicate with veterinarians and practice team members including client discussions, patient plans, client concerns, etc.
- Any other duties as assigned.
Requirements/Qualifications
- State license to work as a certified/licensed/registered veterinary technician in state of desired employment
- Ability to lift patients and carry equipment up to 25 pounds; ability to lift patients or carry equipment over 25 pounds with assistance
- Practice OSHA safety techniques including proper PPE
- Basic computer skills, familiarity with MS office applications, etc.
- Basic math and ability to calculate medication dosages
- Strong communication skills to ensure patient safety
Benefits Offered
- Paid time off
- Health, dental, and vision insurance
- Retirement benefits (401k, Roth k and matching)
- Bonus incentive
- Career and professional development
- State licensing fee reimbursement
- Employee Assistance Program
- Employee Referral Program
- Pet discount
- Monthly bonus incentives
- Flexible work schedule
Benefits offered may vary depending on full or part time employment status according to company policy.
Pay Range
USD $19.50 – USD $22.00 /Hr.
Client Service Representative
We strive to provide excellent client/patient service and will always be available when you need us. We endeavor to improve and extend your lifelong relationships with your pets through close involvement in their care and development.
We offer a full range of veterinary medical services with the highest standards of care:
- Wellness Plans including all routine services (vaccinations, diagnostic testing, and preventative care) for all stages of your pet’s life
- Soft tissue and orthopedic surgery, including affordable spay and neuter programs
- Full-service pet dentistry from routine cleanings to oral surgery
- In-house diagnostic testing, a full-service pharmacy, and veterinary therapeutic diets to treat a wide variety of medical conditions
- Doctor-recommended ancillary services for behavior counseling, training, and other concerns
Position Purpose
We are a family-oriented group that focuses strongly on mental health and homework life balance.
Reporting into the Practice Manager, the Client Service Representative (CSR), provides an exceptional experience to our clients during every interaction. In addition to continually engaging the client, the CSR performs practice administrative tasks such as record maintenance and appointment tracking. The CSR manages practice reception (visitor and telephone), maintenance of veterinary medical records, accounts maintenance, cash processing, data entry, word processing and mail services. The CSR applies practical knowledge of practice processes and services, the basic rules and regulations governing visitors and animal patient treatment, and veterinary record requirements and terminology to ensure every patient is well-cared for and every client has an exceptional experience.
Please note: Communication and customer service skills are highly sought after. Client education and eagerness to learn desired.
Preferred proficiency in Cornerstone and veterinary PIMs software. Preferred 1 to 2 years experience
Minimum 1 to 2 years of veterinary experience required
Hours of operation: Mon – Fri: 9 AM to 12:30 PM & 1:30 PM to 5 PM
Pay range: $17 – $19 DOE
Competencies
- Patience & Compassion: Remaining professional while still making Doctors, teammates, clients, and patients feel as comfortable as possible regardless of the situation or challenges presented. Responding quickly and calmly to crisis while maintaining a high standard of patient care.
- Collaboration & Teamwork: Carefully coordinating actions with Doctors and practice team members. Providing feedback appropriately and in a timely manner. Quickly incorporating feedback to ensure positive results. Sharing ideas and being open to other’s ideas.
- Communicating: Conveying instructions to clients and teammates to ensure successful patient care.
- Active Listening: Following the instructions of Doctors and sometimes patient owners. Picking up the needs of Doctors and teammates based on prior experiences and feedback.
- Organization Skills: Clear tracking of lab specimens, medications, patient instructions, workflow, and other job-related items while managing multiple patients and clients.
- Client Satisfaction: Ensuring all activities and interactions result in the highest level of client satisfaction.
Essential Responsibilities
- Leads practice opening and closing procedures per Practice Manager instructions and practice procedures.
- Ensures all public areas are clean and presentable for patients; cleans and straightens areas including the front desk, reception area, waiting area, office, public bathroom(s) and exam rooms.
- Processes cash, checks, charge card payments and credit account payments.
- Schedules appointments for the clinic adhering to practice and Doctor preferences and ensure appropriate workflow.
- Assists in the updating of client/patient files, as needed.
- Prepares and sends client correspondence.
- Sends reminder notices to clients for periodic notifications; conducts re-calls to clients on a timely basis from a call back list.
- Performs a backup of the computer system on a regular basis, as directed.
- Performs and oversees the performance of posting daily business.
- Welcomes clients and patients to the practice with a warm and friendly demeanor and ensures an excellent experience during the practice visit.
- Answers incoming telephone calls applying proper telephone etiquette.
- Presents clients with medications, instructions, new client kits and any other take home items.
- Handles emergency situations with great care, patience, and following established clinic policies and procedures.
- Addresses client concerns in a calm appropriate manner, ensuring every experience ends in satisfaction.
Requirements/Qualifications
- High school diploma or equivalent
- Previous veterinary experience preferred
- Client satisfaction references preferred
- Practices OSHA safety techniques including proper PPE
Benefits Offered
- Paid time off
- Health insurance; dental insurance; vision insurance
- Retirement benefits or accounts
- Bonus incentive
- Flexible work schedules
- Career and professional development
- Employee Assistance Program
- Employee Referral Program
Benefits offered may vary depending on full or part time employment status according to company policy.
Externship
We strive to provide excellent client/patient service and will always be available when you need us. We endeavor to improve and extend your lifelong relationships with your pets through close involvement in their care and development. We offer a full range of veterinary medical services with the highest standards of care:
- Wellness Plans including all routine services (vaccinations, diagnostic testing, and preventative care) for all stages of your pet’s life
- Soft tissue and orthopedic surgery, including affordable spay and neuter programs
- Full-service pet dentistry from routine cleanings to oral surgery
- In-house diagnostic testing, a full-service pharmacy, and veterinary therapeutic diets to treat a wide variety of medical conditions
- Doctor-recommended ancillary services for behavior counseling, training, and other concerns
Position Purpose
Come extern with us!
Heartland Veterinary Partners’ Externship Program works to provide 1st-4th year veterinary students with hands-on experience and mentorship to help have them ‘practice ready’ by their first day in practice.
Externships are typically 2 weeks long and Heartland will cover the cost of lodging if needed.
Length of externship is flexible & we can support your preceptorship documentation as well.
Requirements/Qualifications
Eligibility
Must be currently enrolled in an AVMA Accredited Veterinary School
Must be able to provide student PLIT
Licensed Veterinary Technician
Qualifications:
- Veterinary Technician: 1 year (Required)
- High school or equivalent (Preferred)
- Veterinary Technician Certification (Preferred)
Why Chose AVMC?
Advanced Veterinary Medical Center is proud to serve the Farmington Hills, MI area for everything pet-related. Our veterinary clinic and animal hospital is run by Dr. John Rozenbaum, who is a licensed, experienced Farmington Hills veterinarian.
Our team is committed to educating our clients in how to keep your pets healthy year round, with good nutrition and exercise. Advanced Veterinary Medical Center stays on top of the latest advances in veterinarian technology and above all, remembers that all animals and pets need to be treated with loving care in every check-up, procedure, or surgery.
Essential Information
Veterinary technicians perform patient care duties in various animal care facilities, such as the offices of veterinarians. Must possess good critical thinking and problem solving skills, compassion, a positive attitude, follow-through and excellent communication and teamwork skills. Multi- tasking and accepting constructive criticism is essential. Punctuality is expected.
Job Duties of a Veterinary Technician
Veterinary technicians assist veterinarians in the care of animals. They may perform an initial evaluation of the animal’s condition, clean and wrap wounds, check vital statistics, collect samples and administer medication. They also perform basic lab work, including urinalysis and blood tests, and may assist with procedures such as teeth cleaning. They help during patient examinations and surgical procedures by restraining animals when necessary, stocking and cleaning examination, surgery and treatment rooms with supplies, sterilizing tools and ensuring that equipment is in working order. Communicate with pet owners and update patient files. It is expected that cleanliness in the office is maintained throughout the day.
Necessary Skills
Veterinary technicians must have excellent communication skills, so that they may interact with pet owners and coworkers. They must have an understanding of animal behavior and strong clinical skills in order to properly evaluate an animal’s condition and provide treatment. They must be detail-oriented and well-organized so that they may take medical histories, carry out instructions, document patient statistics and update records. It’s also essential that they enjoy working with animals and have the ability to comfort, handle and restrain large and small pets.
Job Types: Full-time, Part-time
Pay: $16.00 – $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
8 hour shift
Monday to Friday
Education:
High school or equivalent (Preferred)
Experience:
Veterinary Technician: 1 year (Required)
License/Certification: Veterinary Technician Certification (Preferred)
Work Location: One location
Work Remotely: No
