DID YOU KNOW?
We finally received the news we have been waiting for! Beginning May 29th, we will be allowed to perform all services with certain precautions. This means we will start scheduling routine surgeries starting NOW.
It has been over 2 months since we could perform these surgeries, therefore we have a waiting list for appointments. We will begin scheduling with the appointments we had to cancel and work our way down the list.
WE ASK THAT YOU PLEASE BE PATIENT WITH US!!!
As for those routine appointments, we are still not allowing clients in the building. The reason being the CDC, Michigan Department of Health, and OSHA have placed strict guidelines on person to person contact and social distancing. We feel this way we can see more pets if we continue our current process.
And to answer the burning question about nail trims...we will not be scheduling appointments just for nail trims. The reason being we are overloaded already on appointments for pets that need urgent medical care or wellness visits and do not have extra staff to dedicate to nail trim visits only.
Effective May 11th our hours of operation will be:
Monday through Friday 9am to 5pm
What does CURBSIDE SERVICE mean?
*When you come for your appointment, call us at 248-478-5400, and a staff member will meet you at your car to pick up your pet. The veterinarian will examine your pet and call you on your cell phone to review the exam findings and answer any questions that you may have.
*After the necessary treatments have been performed you will be checked out by phone and a staff member will bring your pet back to you.
*Payment by credit card over the phone is preferred. Receipts will be provided.
*If you need medication or prescription refills, please call and give payment information over the phone, and we will bring it out to you.
Lastly, if you are exhibiting any symptoms of cough, fever or shortness of breath, please stay home, and have a healthy family member assist you in bringing your pet in. Please let us know if we can help you out!
THANK YOU FOR STICKING BY US DURING THESE UNCERTAIN TIMES!
We will continue to keep you up to date as things change.